After spending many years working in different IT companies (resellers and vendors), it was soon realised that a certain level of service is standard, but what sets the company apart is the people.
This is why we are different. We take the time to truly understand your business and attempt to put ourselves in your shoes. A partnership will not work if it’s purely a transactional model, which is why we take an empathetic consultative approach to partnering with our clients.
To deliver exceptional IT solutions and IT services, you can not just fit clients into your plans. You can not suggest a one size fits all and you certainly should not only try to sell products and solutions where you earn better commissions.
Partnering with Mercia ITS enables you to have faith that your business and IT requirements will be looked after and nurtured. You will gain a trusted advisor and we will gain a mutually beneficial, long term business relationship.
At our core, we are an IT consulting firm that delivers infrastructure and software solutions, supported by our implementation teams which could be wrapped into a managed support service.
We have taken the approach of combining our experience working within Value-Added Resellers (VAR), Managed Services Providers (MSP), Cloud Services Providers (CSP) and core Vendors to enable us to truly offer a consultative and proactive partnership to understand, support and manage your needs.
We strive to find the correct solution, first time every time by helping to identify clients’ diverse business needs and provide expert advice and support.
SUPPLY | SECURE | SUPPORT
Our executive team has over 100 years combined experience in the IT industry, enabling us to offer experienced, unbiased advice and guidance to help businesses embrace digital transformation.
We consult, design, deliver, implement and manage solutions for organisations that support;
- Digital Transformation
- Cloud Adoption
- Business Growth
- Reduce capital expenditure
- Increase competitive advantage
- Improve customer engagement
- Improve innovation and time to market
- Increase flexibility and agility
We firmly believe in goodwill and giving back to not only the community but also national charities and trusts.
Mercia ITS is committing to giving 10% of pre-tax profits to charitable organisations and local projects, including cancer research, helping the homeless, children’s charities and heart foundations.
The list is not exclusive and staff and customers will be asked towards the end of each financial year to vote on chosen charities and percentages and even on recommendations for local communtiy projects and where we can make a difference.
Aside from our charitable donations, we will further be offering our time and services to several organisations at either a low-zero cost, depending on the size and requirements, however.
If you are a charity or community group and seeking IT support, advice/guidance, services – please do contact us and we will see how we can help.